Shareholder FAQ2019-02-27T12:11:27+11:00
What if I want to change the colour of my Bail?2021-12-10T07:22:57+11:00

Bail colour can be be changed from Gold/Silver to Silver/Gold. However, this will cause a slight delay in delivery due to the curing of the industrial glue used.

What is the Pendant Bail/Finding made of?2021-12-10T07:17:40+11:00

All Pendants come with a Gold or Silver Plated Bail. However, should a Sterling Silver Bail be required, it can then be changed over at an additional cost.

What payment options are available?2020-08-27T02:15:56+10:00

You can pay using credit card via PayPal or direct bank deposit.

Do your prices include GST?2020-08-27T02:15:29+10:00

Yes. All prices shown are in Australian dollars and include G.S.T.

What if I’m not happy with my purchase?2020-08-27T02:14:00+10:00

Every care has been taken – all photos are of the original jewellery item. Computers and camera images sometimes do not capture the vibrant colours. All sizes are approximate and may vary slightly as all pieces are original and handmade. All workmanship is fully guaranteed.

If you are unhappy with your purchase, please Contact Us so that we can assist you.

How long does it take to receive my purchase?2020-08-27T02:20:03+10:00

Orders will be gift boxed and dispatched by next business work day, after payment has been received. (Contact Free)

Our preferred method of delivery is Australia Post. Please allow 3 – 5 business days for delivery within Australia. If you require your order sooner please contact us so we can arrange priority shipping.

*Please note we have Flat-Rate shipping for all National orders of $10. International Flat-rate shipping, due to varying Zones, is approx. $28. Any and All Orders over $500 qualifies for Free Shipping

Can I order a special piece not shown on line?2020-08-27T02:12:26+10:00

Most definitely, simply go to our custom order section or send Jenny an email via the Contact Us page

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